SHIPPING & RETURNS POLICY
FREE SHIPPING ON ALL US ORDERS OVER $100!
- Enjoy fast & free shipping on all U.S. orders over $100! Orders Are typically shipped within 2-3 business days to process and leave our facility. Once your order is shipped it'll be at your doorstep within 2-7 business days.
- In a Hurry? Express and expedited shipping Options are also available for those last minute must haves.
- *Overnight delivery is available only for orders that have delivery addresses within the continental United States.
- Unfortunately shipments may be delayed due to weekends or holidays.
- In the rare case it is delayed due to a high volume of orders, we ask for your patience and allow a few additional days for delivery. We will contact you for any significant, or unexpected delay in shipment.
- Shipping rates are determined at checkout.
CANADA SHIPPING OPTIONS
- We also offer fast reliable shipping to Canada, You can enjoy our collection for a shipping rate as low as $13.95. Express shipping is also available and exact shipping rates are determined at checkout.
INTERNATIONAL SHIPPING OPTIONS
We offer economy shipping options, and express shipping via FedEx or DHL. International shipping rates are calculated at checkout based on your order's weight. Shipping times vary from country to country.
CUSTOMS FEES, DUTIES & TAXES
Additional customs fees may apply for orders outside of the United States. For more information on those fees please contact your postal office. ModernHijabi is not responsible for the fees issued.
ModernHijabi is not responsible for any parcel(s) a customer refuses to pay customs fees for and will not refund any order which has been not been sent back to our facility. We may not be held responsible for any fees issued by customs which have not been paid for by the customer. ModernHijabi is not to be held responsible for delays to your shipment due to the carrier or postal holds issued by your country.
- We guarantee each product is in pristine condition and want all of our customers to be 100% satisfied with their purchase. If not, we will try our best to work with you for a smooth and easy return process.
- All items will be accepted for refund or exchange within 20 days of purchase. The items must be unworn, in their original condition and packaging, with all tags intact. If items do not fit this criteria they will be shipped back to you and/or you will be charged a 40% restocking fee.
- Customers are to pay for new shipping labels on exchanges.
- All special occasion and formal dresses are ALWAYS FINAL SALE.
- Final sale clothing items, sale hijabs, and damaged hijabs opened from their original packaging are non-refundable.
- Return shipping fees will not be covered, and is the responsibility of the customer. When we receive the item, we will inspect it and contact you once it has been approved for a refund or exchange. Customers can expect to receive a refund two to four weeks after we have received the returned item and they have been approved for a refund. This does not include processing time for your bank to distribute the refund request. Upon request, customers may have store credit if they prefer.
OUR MONEY-BACK GUARANTEE
- We guarantee top quality and flawless products, free of any manufacturing defects. we will accept any faulty items for a full refund.